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Personal Assistance

Family Relationship Advice Line

The Family Relationship Advice Line is a national telephone service that helps families affected by relationship or separation issues, including information on parenting arrangements after separation. 

It can also refer callers to local services that provide assistance.

When you call the Family Relationship Advice Line you will be able to talk to someone who can help you work out what information, support and services you need. This may include:

  • information about services to help maintain healthy relationships
  • advice on family separation issues
  • information about the family law system
  • guidance on developing workable parenting arrangements after family separation
  • advice about the impact of conflict on children
  • telephone-based Family Dispute Resolution for people who need assistance resolving disputes over parenting arrangements
  • referral to Family Relationship Centres and other dispute resolution services
  • referral to a range of other services to help with family relationship and separation issues.

During a time of family breakdown, many people are faced with a complex mix of emotional and practical matters.

The Family Relationship Advice Line will help you sort through these issues and refer you to other services that can help. This might include services from Centrelink, the Child Support Agency, or a legal service. It might also include services that can assist with counselling and support for you or the children, or help with accommodation, mental health issues or drug and alcohol abuse problems.

The Family Relationship Advice Line can also provide assistance and referrals for families dealing with violence or child abuse issues.

    Are you eligible?

    To be eligible, you must:

    • be an Australian citizen or permanent resident
    • contribute at least 75% of your labour to the farm business (under normal circumstances)
    • earn at least 50% of your income from the farm business (under normal circumstances).

      Get in Touch

      Call: 1800 050 321

      Monday to Friday 
      8am to 8pm local time

      Saturday
      10am to 4pm local time

      Closed Sundays and national public holidays