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Personal Assistance

Family Relationship Advice Line

Family Mental Health Support Services

Suicide Call back service referral line

Family Relationship Advice Line

The Family Relationship Advice Line is a national telephone service that helps families affected by relationship or separation issues, including information on parenting arrangements after separation. It can also refer callers to local services that provide assistance.

    When you call the Family Relationship Advice Line you will be able to talk to someone who can help you work out what information, support and services you need. This may include:

    • information about services to help maintain healthy relationships
    • advice on family separation issues
    • information about the family law system
    • guidance on developing workable parenting arrangements after family separation
    • advice about the impact of conflict on children
    • telephone-based Family Dispute Resolution for people who need assistance resolving disputes over parenting arrangements
    • referral to Family Relationship Centres and other dispute resolution services
    • referral to a range of other services to help with family relationship and separation issues.

    During a time of family breakdown, many people are faced with a complex mix of emotional and practical matters.

    The Family Relationship Advice Line will help you sort through these issues and refer you to other services that can help. This might include services from Centrelink, the Child Support Agency, or a legal service. It might also include services that can assist with counselling and support for you or the children, or help with accommodation, mental health issues or drug and alcohol abuse problems.

    The Family Relationship Advice Line can also provide assistance and referrals for families dealing with violence or child abuse issues.

      Eligibility

      Anyone can call the Advice Line about family relationships.

      This includes parents, grandparents, children, young people, other family members or friends.

      Other people who may be offering advice or support to families can also ring the Advice Line to get information.

        Get in touch

        Call: 1800 050 321

        Monday to Friday
        8am to 8pm local time

        Saturday
        10am to 4pm local time

        Closed Sundays and national public holidays

          Family Mental Health Support Services

          FMHSS aims to improve mental health outcomes for children and young people, and their families.

          FMHSS provides early intervention support to assist vulnerable families with children and young people who are at risk of, or affected by, mental illness.  These services support parents to reduce stress and enable young people to reach their potential.

          FMHSS provides flexible, responsive options for children and young people up to the age of 18 who are affected by, or at risk of mental illness, and their families. Participants can expect services to offer the support outlined below:

          • Intensive, long-term, early intervention support for children, young people and their families which may include: assessment and identification of needs; practical assistance and home-based support; linking with other relevant services; and, targeted therapeutic groups.
          • Short-term immediate assistance for families which may include assessment of needs, information or referrals, and limited support.
          • Community outreach, mental health education and community development activities which may include: organisation of and participation in community events; and, general group work in the community.

          Eligibility

          Highest priority is given to vulnerable children, young people and their families including those from Indigenous or culturally and linguistically diverse backgrounds, children and families in contact with the child protection system, and young people transitioning from out-of-home care.

          Services will accept referrals of children and young people from any source, including self-referrals, and conduct an initial brief screening process to ensure Family Mental Health Support Services is the appropriate service for them. A formal diagnosis of mental illness is not required to access FMHSS.

            Get in touch

            Family Mental Health Support Services locations and contact details are listed by state at the following link:

              Suicide Call Back Service Referral Line

              Assistance Available

              Suicide Call Back Service is a nationwide service that provides professional 24/7 telephone and online counselling to people who are affected by suicide.

              Get immediate help now by selecting one of our counselling services.

                Are you eligible? 

                To be eligible, you must:

                • own or operate a farm enterprise in NSW where the proposed work is to be carried out
                • show that the farm enterprise under normal conditions provides at least 50% of your total gross income
                • not have gross off farm assets exceeding $5,000,000
                • demonstrate that the work you wish to carry out will have significant impact on the land, your farming enterprise and will help you to prepare for adverse seasonal conditions
                • demonstrate that your farm enterprise is sustainable in the long term and will be able to repay the loan
                • have the security required for the loan
                • lodge your application for the loan before commencing the project
                • show that your proposed works are part of your Farm Business and Risk Assessment Plan.